About Us

Who We Are

Since opening our doors in 2018, Santor Plumbing has grown into one of the most trusted plumbing companies in Thousand oaks, Westlake Village, Simi Valley, Agoura Hills, Calabasas just to name a few. Our commitment to quality service and customer satisfaction has earned us recognition that we are proud to share. We have been voted a Neighborhood Fave three years in a row from 2021 through 2023 and received the Best of BusinessRate award in 2024. These honors reflect the trust placed in us by homeowners and businesses throughout Ventura County and beyond. They are not simply awards, but reminders of the dedication and care that drive us every day.

Our story begins with our founder, Josh Santor, who brings more than 25 years of plumbing experience. Josh has worked on projects ranging from small home repairs to large commercial installations for grocery stores and shopping malls. Born and raised in Ventura County, he understands the unique needs of local families and businesses. His personal connection to the community inspires the values we live by: honesty, reliability, and an unwavering focus on solutions that last.

When you choose our team, you are treated like family. We know that plumbing problems can be stressful, and our goal is to make the process as simple and reassuring as possible. That means listening carefully, answering questions with clarity, and delivering service that respects your time and property. For us, fixing a leak or unclogging a drain is not just about technical skill. It is about providing peace of mind and building relationships based on trust and respect.

Another value we stand firmly behind is transparency in pricing. Customers never have to worry about hidden fees or surprise charges. Before work begins, we provide clear, upfront estimates so you know exactly what to expect. We also offer free second opinions because we believe in giving you the confidence to make the right decision for your home or business. Our focus is always on fairness, honesty, and your long-term satisfaction.

Time matters when plumbing issues arise, which is why punctuality is one of our highest priorities. We respect your schedule and arrive on time, ready to get the job done efficiently without cutting corners. Every member of our team is trained to diagnose issues accurately and complete repairs or installations with care. By combining efficiency with craftsmanship, we ensure you receive results that are reliable from the very first visit.

Quality is the foundation of our reputation. We use only trusted materials and proven techniques so that the solutions we provide are built to last. Fromwater heaters and sewer lines to everyday faucet repairs, our work is guided by attention to detail and a promise of durability. These standards, combined with decades of experience, have made us the choice for families and businesses across Ventura County. When you call us, you can expect more than plumbing. You can expect a company dedicated to excellence, community, and the confidence of knowing the job will be done right.

Our Mission

Our mission is simple: to deliver fast and reliable plumbing solutions backed by honest pricing and complete transparency. Whether you are searching for a “plumber near me” or need urgent help during an emergency, we are here to restore comfort and peace of mind; day or night. Every service call is an opportunity to prove that dependable plumbing can still come with a caring touch.

Our Core Values

At the heart of everything we do are values that guide our work and define how we serve our customers. These principles aren’t just words on a page, they shape the way we respond to every service call, how we treat every home or business we enter, and the level of quality we deliver in every project. By holding true to these values, we make sure our customers feel cared for, supported, and confident that they chose the right team.

• Integrity & Transparency: We believe every customer deserves honesty at every step. That’s why we provide clear, upfront pricing with no hidden fees or surprises.
• Quality Workmanship
  Plumbing should be done once and done right. Our team uses proven techniques and durable materials to ensure every repair, replacement, or installation delivers lasting results.
• Customer-First Approach: Your satisfaction is more than a goal; it’s the standard we live by. We take time to listen, explain your options clearly, and deliver solutions that fit your needs.
• Emergency Readiness: Plumbing problems rarely happen at convenient times, which is why we’re always prepared to act fast. Whether day or night, our team is ready to restore comfort and safety with reliable emergency service you can count on.
• Community-Centered: Ventura County isn’t just where we work, it’s where we live, raise families, and give back. From supporting youth sports to lending a hand to local nonprofits, we’re proud to invest in the community that has trusted us from the very beginning.

Exceptional Plumbing Services: Why Choose Us?

Finding the right plumber can feel overwhelming, but with Santor Plumbing, the choice is simple. Since 2018, we’ve been raising the bar for plumbing services in Ventura County. Here’s why families and businesses continue to count on us.

• Locally Owned and Community Focused: We’re more than just a business in Ventura County, we’re part of the community. From supporting youth sports to giving back through local initiatives, we treat our neighbors like family and serve with pride.
• Over 25 Years of Hands-On Experience: Our founder, Josh Santor, brings decades of plumbing expertise to every project. That wealth of knowledge means faster diagnostics, smarter solutions, and fewer repeat issues for you.
• Licensed, Skilled, and Reliable Plumbers: Every member of our team is fully licensed and trained to handle jobs of all sizes. From basic repairs to complex installations, we deliver professional results you can depend on.
• Award-Winning Service Team: We’re proud to be recognized as a Neighborhood Fave for three consecutive years and to have earned the 2024 Best of BusinessRate award. These honors reflect our dedication to excellence and customer satisfaction.
• Transparent, Upfront Pricing: No hidden fees. No last-minute surprises. With flat-rate pricing and free consultations, you’ll always know exactly what to expect before we begin work.
• Flexible Financing Options: Big projects shouldn’t break the bank. Our financing plans make it easier for you to access top-quality plumbing services while staying within your budget.
• Customized Solutions with Guaranteed Satisfaction: No two plumbing issues are alike, which is why we tailor solutions to your specific needs. Combine that with our satisfaction guarantee, and you get reliable, worry-free service every time.